How to cancel your TurboTax Account Subscription/Membership

TurboTax is a popular tax preparation software that allows users to file their taxes online. If you have a subscription or membership with TurboTax and no longer wish to use their services, you may want to cancel your account. Cancelling your TurboTax account subscription/membership is a straightforward process, and this guide will take you through the steps involved.

Step 1: Log in to your TurboTax account The first step to cancelling your TurboTax account subscription/membership is to log in to your account. To do this, go to the TurboTax website and click on the “Sign In” button in the top right-hand corner of the homepage. Enter your email address and password, then click “Sign In.”

Step 2: Navigate to the account settings Once you have logged in to your TurboTax account, click on your profile picture in the top right-hand corner of the screen. This will open a dropdown menu. From the dropdown menu, click on “Account Settings.”

Step 3: Cancel your TurboTax account subscription/membership In the account settings, scroll down until you see the “Subscription/Membership” section. Click on the “Cancel Subscription/Membership” button to start the cancellation process.

Step 4: Confirm your cancellation Once you click on the “Cancel Subscription/Membership” button, you will be asked to confirm your cancellation. TurboTax will ask you to provide a reason for cancelling your account subscription/membership. Choose the most appropriate reason from the dropdown menu, then click “Confirm Cancellation.”

Step 5: Check your email After you have confirmed your cancellation, TurboTax will send an email to the email address associated with your account. The email will confirm that your account subscription/membership has been cancelled and provide any additional instructions or information.

Step 6: Contact customer support If you have any issues cancelling your account subscription/membership or need additional assistance, you can contact TurboTax customer support. To do this, go to the TurboTax website and click on the “Contact Us” link in the footer. From there, you can choose to contact customer support via email or phone.

For TurboTax Advantage Subscription

  • Log in to your TurboTax Advantage account.
  • Click on the “Manage My Advantage” link.
  • Click on the “Cancel My Advantage” link.
  • Follow the prompts to complete the cancellation process

For TurboTax Account Subscription

  • Log in to your TurboTax account.
  • Click on the “Help” button in the top right corner of the screen.
  • Click on the “Contact Us” button.
  • Select the “Billing and Account” option.
  • Click on the “Cancel My Subscription” link.
  • Follow the prompts to complete the cancellation process

For TurboTax Return

  • If you have not yet submitted your return, you can simply abandon it by not filing it.
  • If you have already submitted your return, you cannot cancel it. However, you can file an amended return to correct any errors

It’s important to note that cancelling your TurboTax account subscription/membership will permanently delete your account and all associated data. This includes your subscription/membership history, preferences, and any other information stored on their website.

In conclusion, canceling your TurboTax account subscription or membership is a straightforward process. If you have a TurboTax Advantage subscription, you can cancel it by logging in to your account and following the prompts. If you have a TurboTax account subscription, you can cancel it by contacting customer support. If you have already submitted your return, you cannot cancel it, but you can file an amended return to correct any errors.

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